device_swap Navigate to XML API

The API is used for Swap Device.

End Point https://www.vcareapi.com:8080/inventory
Field (Short Description) Value/Tag Name Format Field Example Type Notes Validation rules
action String device_swap Required This needs to be passed as device_swap device_swap
enrollment_id String Required Auto generated customer enroll id. This is returned in GetCustomerInfo and this is also given in the response of create_customer_prepaid_multiline API
store_id Number 12 Optional Max 30 digits
new_device_id Number 515615656 Required This is the new IMEI/Device Id of the GSM handset that needs to be assigned to the subscriber. This is only applicable for GSM such as TMobile or AT&T. Max 30 digits
model_id Number 359 Optional This is the model ID of the NEW IMEI/Device ID.
change_device_reason_status string Optional This is note field to define the reason for the device swap
source String API Required Source of the order/application Expected Value:API, TABLET, WEBSITE
agent_id String John Doe Required This is the Telgoo5 user id.For the Agent/Employee who is sending the API request.
Sample Request REST
{
  "enrollment_id": "A1614",
  "new_device_id": "515615656",
  "change_device_reason_status": "LOST_BY_CUSTOMER",
  "model_id": "",
  "action": "device_swap",
  "agent_id": "ewebsiteapi",
  "source": "WEBSITE"
}
List of status code, description and resolution.
Status Code Description How to Resolve?
RESTAPI000 SUCCESS SUCCESS
RESTAPI001 FAIL Multiple errors like Invalid Token, Token already used, Token expire & Invalid Access!!
RESTAPI101 FAIL Module required.
RESTAPI102 FAIL Action required.
RESTAPI103 FAIL Source Not Allowed.
RESTAPI104 FAIL Invalid Agent ID or Password.
RESTAPI105 FAIL Module does not exist.
RESTAPI106 FAIL Action does not exist.
RESTAPI107 FAIL Invalid company.
RESTAPI108 FAIL Invalid method.
RESTAPI109 FAIL Unauthorized Access.
RESTAPI010 FAIL Multiple errors come in an array.
Sample Response
{
    "msg_code": "RESTAPI000",
    "msg": "Success"
}
SUCCESS
Sample Fail Response: 1
{
    
    "msg": "Invalid Token",
    "msg_code": "RESTAPI001",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGV2LVR4TW9iaWxlVXNlciIsInBhc3N3b3JkIjoiRGV2LVR4TW9iaWxlUFdEIiwicGluIjoiRGV2LVR4UGluMjAxNyIsInZlbmRvcl9pZCI6IkRldi1UeE1vYmlsZSIsImxvZ19pZCI6ODA0ODMxLCJ1cmwiOiJodHRwczovL2Rldi10eG1vYmlsZS52Y2FyZWNvcnBvcmF0aW9uLmNvbS92Y2FyZU9zc0FwaS8ifSwiZXhwIjoxNTYxNDY4NjI0fQ.9iDehEddu46AKDCVWwl26ZSTTaiKt4GWKn7dUIcIspQ"
}
Error Description: Invalid Token
How to Resolve?: Provide valid token in header
Sample Fail Response: 2
{
    
    "msg": "Invalid Access!!",
    "msg_code": "RESTAPI001",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGV2LVR4TW9iaWxlVXNlciIsInBhc3N3b3JkIjoiRGV2LVR4TW9iaWxlUFdEIiwicGluIjoiRGV2LVR4UGluMjAxNyIsInZlbmRvcl9pZCI6IkRldi1UeE1vYmlsZSIsImxvZ19pZCI6ODA0ODMxLCJ1cmwiOiJodHRwczovL2Rldi10eG1vYmlsZS52Y2FyZWNvcnBvcmF0aW9uLmNvbS92Y2FyZU9zc0FwaS8ifSwiZXhwIjoxNTYxNDY4NjI0fQ.9iDehEddu46AKDCVWwl26ZSTTaiKt4GWKn7dUIcIspQ"
}
Error Description: Invalid Access!!
How to Resolve?: Request method will be POST
Sample Fail Response: 3
{
    "errors":["Source Not Allowed"]
    "msg": "Source Not Allowed",
    "msg_code": "RESTAPI103",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGV2LVR4TW9iaWxlVXNlciIsInBhc3N3b3JkIjoiRGV2LVR4TW9iaWxlUFdEIiwicGluIjoiRGV2LVR4UGluMjAxNyIsInZlbmRvcl9pZCI6IkRldi1UeE1vYmlsZSIsImxvZ19pZCI6ODA0ODMxLCJ1cmwiOiJodHRwczovL2Rldi10eG1vYmlsZS52Y2FyZWNvcnBvcmF0aW9uLmNvbS92Y2FyZU9zc0FwaS8ifSwiZXhwIjoxNTYxNDY4NjI0fQ.9iDehEddu46AKDCVWwl26ZSTTaiKt4GWKn7dUIcIspQ"
}
Error Description: Source Not Allowed
How to Resolve?: Provide valid Source
Sample Fail Response: 4
{
    "errors":["Agent Id should not be blank"]
    "msg": "Agent Id should not be blank",
    "msg_code": "RESTAPI104",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGV2LVR4TW9iaWxlVXNlciIsInBhc3N3b3JkIjoiRGV2LVR4TW9iaWxlUFdEIiwicGluIjoiRGV2LVR4UGluMjAxNyIsInZlbmRvcl9pZCI6IkRldi1UeE1vYmlsZSIsImxvZ19pZCI6ODA0ODMxLCJ1cmwiOiJodHRwczovL2Rldi10eG1vYmlsZS52Y2FyZWNvcnBvcmF0aW9uLmNvbS92Y2FyZU9zc0FwaS8ifSwiZXhwIjoxNTYxNDY4NjI0fQ.9iDehEddu46AKDCVWwl26ZSTTaiKt4GWKn7dUIcIspQ"
}
Error Description: Agent Id should not be blank
How to Resolve?: Provide valid Agent Id
Sample Fail Response: 5
{
    "errors":["Invalid Agent Id"]
    "msg": "Invalid Agent Id",
    "msg_code": "RESTAPI104",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGV2LVR4TW9iaWxlVXNlciIsInBhc3N3b3JkIjoiRGV2LVR4TW9iaWxlUFdEIiwicGluIjoiRGV2LVR4UGluMjAxNyIsInZlbmRvcl9pZCI6IkRldi1UeE1vYmlsZSIsImxvZ19pZCI6ODA0ODMxLCJ1cmwiOiJodHRwczovL2Rldi10eG1vYmlsZS52Y2FyZWNvcnBvcmF0aW9uLmNvbS92Y2FyZU9zc0FwaS8ifSwiZXhwIjoxNTYxNDY4NjI0fQ.9iDehEddu46AKDCVWwl26ZSTTaiKt4GWKn7dUIcIspQ"
}
Error Description: Invalid Agent Id
How to Resolve?: Provide valid Agent Id
Sample Fail Response: 6
{
    
    "msg": "Token already used",
    "msg_code": "RESTAPI001",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGV2LVR4TW9iaWxlVXNlciIsInBhc3N3b3JkIjoiRGV2LVR4TW9iaWxlUFdEIiwicGluIjoiRGV2LVR4UGluMjAxNyIsInZlbmRvcl9pZCI6IkRldi1UeE1vYmlsZSIsImxvZ19pZCI6ODA0ODMxLCJ1cmwiOiJodHRwczovL2Rldi10eG1vYmlsZS52Y2FyZWNvcnBvcmF0aW9uLmNvbS92Y2FyZU9zc0FwaS8ifSwiZXhwIjoxNTYxNDY4NjI0fQ.9iDehEddu46AKDCVWwl26ZSTTaiKt4GWKn7dUIcIspQ"
}
Error Description: Token already used
How to Resolve?: You can use token once per request
Sample Fail Response: 7
{
    
    "msg": "Token expire",
    "msg_code": "RESTAPI001",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGV2LVR4TW9iaWxlVXNlciIsInBhc3N3b3JkIjoiRGV2LVR4TW9iaWxlUFdEIiwicGluIjoiRGV2LVR4UGluMjAxNyIsInZlbmRvcl9pZCI6IkRldi1UeE1vYmlsZSIsImxvZ19pZCI6ODA0ODMxLCJ1cmwiOiJodHRwczovL2Rldi10eG1vYmlsZS52Y2FyZWNvcnBvcmF0aW9uLmNvbS92Y2FyZU9zc0FwaS8ifSwiZXhwIjoxNTYxNDY4NjI0fQ.9iDehEddu46AKDCVWwl26ZSTTaiKt4GWKn7dUIcIspQ"
}
Error Description: Token expire
How to Resolve?: Create token again
Sample Fail Response: 8
{
    "errors":["Please enter Enrollment Id"]
    "msg": "Error occurred",
    "msg_code": "RESTAPI110",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGV2LVR4TW9iaWxlVXNlciIsInBhc3N3b3JkIjoiRGV2LVR4TW9iaWxlUFdEIiwicGluIjoiRGV2LVR4UGluMjAxNyIsInZlbmRvcl9pZCI6IkRldi1UeE1vYmlsZSIsImxvZ19pZCI6ODA0ODMxLCJ1cmwiOiJodHRwczovL2Rldi10eG1vYmlsZS52Y2FyZWNvcnBvcmF0aW9uLmNvbS92Y2FyZU9zc0FwaS8ifSwiZXhwIjoxNTYxNDY4NjI0fQ.9iDehEddu46AKDCVWwl26ZSTTaiKt4GWKn7dUIcIspQ"
}
Error Description: Error occurred
How to Resolve?: Provide Enrollment Id