change_account_status Navigate to XML API

This REST API is used to update customer account status.

End Point https://www.vcareapi.com:8080/customer
Field (Short Description) Value/Tag Name Format Field Example Type Notes Validation rules
account_change_type String Non-Electronically Optional If you want to change the status of the customer non - electronically than pass Non-Electronically in this field. By default the value of account_change_type is Electronically. Expected values : Electronically , Non-Electronically.
transfer_exception_code String TE1 Optional If the customer is transferring his service within a month than you need to pass the tranfer_exception_code. Transfer expecetion codes defines reason why customer is transferring his/her services. Expected values : TE1 , TE2 , TE3 , TE4.
action String change_account_status Required This needs to be passed as change_account_status change_account_status
enrollment_id String ABC123 Required The enrollment id is returned in the CheckServiceAvailability call and you are required to pass the same enrollment id for the enrollment you are attempting Alphanumeric
status String Active Required Here you should pass the status that you want on the customer. For example if you want to change the status to inactive than you should pass Inactive in this field. Expected Value: Suspend , Restore , Inactive , Cancel , Active.
source String API Required Source of the order/application Expected Value:API , WEBSITE
agent_id String John Doe Required This is the Telgoo5 user id.For the Agent/Employee who is sending the API request. This is the user login id which will be created in Telgoo5 for the API user.
agent_password String ********** Optional This is the password for the Agent Id mentioned above. This is configuration level field. If you have set the permissions for the Agent Id for the requirement of the password in API transactions then you will need to pass the Agent Password in all the REST API transaction, else if you have set the permissions to password not required then you don’t need to pass the Agent Password in the REST API.
remark String Optional to save suspend_issues_id
suspend_issue_id String Optional to save suspend_issues_id
nlad_process_type String transfer Optional Here you should pass the type of nlad process. For example if you want to transfer the customer than you should pass transfer in this field. Expected values : transfer , enroll , update.
Sample Request REST
{
  "action": "change_account_status",
  "enrollment_id": "EGK1317",
  "status": "Active",
  "account_change_type": "Non-Electronically",
  "agent_id": "ewebsiteapi",
  "source": "API"
}
List of status code, description and resolution.
Status Code Description How to Resolve?
RESTAPI000 SUCCESS SUCCESS
RESTAPI001 FAIL Multiple errors like Invalid Token, Token already used, Token expire & Invalid Access!!
RESTAPI101 FAIL Module required.
RESTAPI102 FAIL Action required.
RESTAPI103 FAIL Source Not Allowed.
RESTAPI104 FAIL Invalid Agent ID or Password.
RESTAPI105 FAIL Module does not exist.
RESTAPI106 FAIL Action does not exist.
RESTAPI107 FAIL Invalid company.
RESTAPI108 FAIL Invalid method.
RESTAPI109 FAIL Unauthorized Access.
RESTAPI010 FAIL Multiple errors come in an array.
Sample Response
{
    "msg": "Success",
    "msg_code": "RESTAPI000",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGVtby1Hb2t3c1VzZXIiLCJwYXNzd29yZCI6IkRlbW8tR29rd3N0SzEyM2h5dXRydzIxIiwicGluIjoiRGVtby02MzIxNjc0MTY0NzQ1OCIsInZlbmRvcl9pZCI6IkRlbW8tR29rbm93cyIsImxvZ19pZCI6MTIxNzcwMSwidXJsIjoiaHR0cHM6Ly9kZW1vLWdva25vd3MudGVsZ29vNS5jb20vdmNhcmVPc3NBcGkvIn0sImV4cCI6MTcwNDc0MjIwM30.InDTVlPXfYrtaCXidUl1fP5-GI9szyzxXDXrR4c_0ro"
}
SUCCESS
Sample Fail Response: 1
{
    
    "msg": "Invalid Token",
    "msg_code": "RESTAPI001",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGV2LVR4TW9iaWxlVXNlciIsInBhc3N3b3JkIjoiRGV2LVR4TW9iaWxlUFdEIiwicGluIjoiRGV2LVR4UGluMjAxNyIsInZlbmRvcl9pZCI6IkRldi1UeE1vYmlsZSIsImxvZ19pZCI6ODA0ODMxLCJ1cmwiOiJodHRwczovL2Rldi10eG1vYmlsZS52Y2FyZWNvcnBvcmF0aW9uLmNvbS92Y2FyZU9zc0FwaS8ifSwiZXhwIjoxNTYxNDY4NjI0fQ.9iDehEddu46AKDCVWwl26ZSTTaiKt4GWKn7dUIcIspQ"
}
Error Description: Invalid Token
How to Resolve?: Provide valid token in header
Sample Fail Response: 2
{
    
    "msg": "Invalid Access!!",
    "msg_code": "RESTAPI001",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGV2LVR4TW9iaWxlVXNlciIsInBhc3N3b3JkIjoiRGV2LVR4TW9iaWxlUFdEIiwicGluIjoiRGV2LVR4UGluMjAxNyIsInZlbmRvcl9pZCI6IkRldi1UeE1vYmlsZSIsImxvZ19pZCI6ODA0ODMxLCJ1cmwiOiJodHRwczovL2Rldi10eG1vYmlsZS52Y2FyZWNvcnBvcmF0aW9uLmNvbS92Y2FyZU9zc0FwaS8ifSwiZXhwIjoxNTYxNDY4NjI0fQ.9iDehEddu46AKDCVWwl26ZSTTaiKt4GWKn7dUIcIspQ"
}
Error Description: Invalid Access!!
How to Resolve?: Request method will be POST
Sample Fail Response: 3
{
    "errors":["Source Not Allowed"]
    "msg": "Source Not Allowed",
    "msg_code": "RESTAPI103",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGV2LVR4TW9iaWxlVXNlciIsInBhc3N3b3JkIjoiRGV2LVR4TW9iaWxlUFdEIiwicGluIjoiRGV2LVR4UGluMjAxNyIsInZlbmRvcl9pZCI6IkRldi1UeE1vYmlsZSIsImxvZ19pZCI6ODA0ODMxLCJ1cmwiOiJodHRwczovL2Rldi10eG1vYmlsZS52Y2FyZWNvcnBvcmF0aW9uLmNvbS92Y2FyZU9zc0FwaS8ifSwiZXhwIjoxNTYxNDY4NjI0fQ.9iDehEddu46AKDCVWwl26ZSTTaiKt4GWKn7dUIcIspQ"
}
Error Description: Source Not Allowed
How to Resolve?: Provide valid Source
Sample Fail Response: 4
{
    "errors":["Agent Id should not be blank"]
    "msg": "Agent Id should not be blank",
    "msg_code": "RESTAPI104",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGV2LVR4TW9iaWxlVXNlciIsInBhc3N3b3JkIjoiRGV2LVR4TW9iaWxlUFdEIiwicGluIjoiRGV2LVR4UGluMjAxNyIsInZlbmRvcl9pZCI6IkRldi1UeE1vYmlsZSIsImxvZ19pZCI6ODA0ODMxLCJ1cmwiOiJodHRwczovL2Rldi10eG1vYmlsZS52Y2FyZWNvcnBvcmF0aW9uLmNvbS92Y2FyZU9zc0FwaS8ifSwiZXhwIjoxNTYxNDY4NjI0fQ.9iDehEddu46AKDCVWwl26ZSTTaiKt4GWKn7dUIcIspQ"
}
Error Description: Agent Id should not be blank
How to Resolve?: Provide valid Agent Id
Sample Fail Response: 5
{
    "errors":["Invalid Agent Id"]
    "msg": "Invalid Agent Id",
    "msg_code": "RESTAPI104",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGV2LVR4TW9iaWxlVXNlciIsInBhc3N3b3JkIjoiRGV2LVR4TW9iaWxlUFdEIiwicGluIjoiRGV2LVR4UGluMjAxNyIsInZlbmRvcl9pZCI6IkRldi1UeE1vYmlsZSIsImxvZ19pZCI6ODA0ODMxLCJ1cmwiOiJodHRwczovL2Rldi10eG1vYmlsZS52Y2FyZWNvcnBvcmF0aW9uLmNvbS92Y2FyZU9zc0FwaS8ifSwiZXhwIjoxNTYxNDY4NjI0fQ.9iDehEddu46AKDCVWwl26ZSTTaiKt4GWKn7dUIcIspQ"
}
Error Description: Invalid Agent Id
How to Resolve?: Provide valid Agent Id
Sample Fail Response: 6
{
    
    "msg": "Token already used",
    "msg_code": "RESTAPI001",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGV2LVR4TW9iaWxlVXNlciIsInBhc3N3b3JkIjoiRGV2LVR4TW9iaWxlUFdEIiwicGluIjoiRGV2LVR4UGluMjAxNyIsInZlbmRvcl9pZCI6IkRldi1UeE1vYmlsZSIsImxvZ19pZCI6ODA0ODMxLCJ1cmwiOiJodHRwczovL2Rldi10eG1vYmlsZS52Y2FyZWNvcnBvcmF0aW9uLmNvbS92Y2FyZU9zc0FwaS8ifSwiZXhwIjoxNTYxNDY4NjI0fQ.9iDehEddu46AKDCVWwl26ZSTTaiKt4GWKn7dUIcIspQ"
}
Error Description: Token already used
How to Resolve?: You can use token once per request
Sample Fail Response: 7
{
    
    "msg": "Token expire",
    "msg_code": "RESTAPI001",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGV2LVR4TW9iaWxlVXNlciIsInBhc3N3b3JkIjoiRGV2LVR4TW9iaWxlUFdEIiwicGluIjoiRGV2LVR4UGluMjAxNyIsInZlbmRvcl9pZCI6IkRldi1UeE1vYmlsZSIsImxvZ19pZCI6ODA0ODMxLCJ1cmwiOiJodHRwczovL2Rldi10eG1vYmlsZS52Y2FyZWNvcnBvcmF0aW9uLmNvbS92Y2FyZU9zc0FwaS8ifSwiZXhwIjoxNTYxNDY4NjI0fQ.9iDehEddu46AKDCVWwl26ZSTTaiKt4GWKn7dUIcIspQ"
}
Error Description: Token expire
How to Resolve?: Create token again
Sample Fail Response: 8
{
    "errors":["Please enter Enrollment Id"]
    "msg": "Error occurred",
    "msg_code": "RESTAPI110",
    "token": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJkYXRhIjp7InVzZXJuYW1lIjoiRGV2LVR4TW9iaWxlVXNlciIsInBhc3N3b3JkIjoiRGV2LVR4TW9iaWxlUFdEIiwicGluIjoiRGV2LVR4UGluMjAxNyIsInZlbmRvcl9pZCI6IkRldi1UeE1vYmlsZSIsImxvZ19pZCI6ODA0ODMxLCJ1cmwiOiJodHRwczovL2Rldi10eG1vYmlsZS52Y2FyZWNvcnBvcmF0aW9uLmNvbS92Y2FyZU9zc0FwaS8ifSwiZXhwIjoxNTYxNDY4NjI0fQ.9iDehEddu46AKDCVWwl26ZSTTaiKt4GWKn7dUIcIspQ"
}
Error Description: Error occurred
How to Resolve?: Provide Enrollment Id

All the status codes are listed under the status code sections. Please click here to go to the status code.