SwapESN

This XML API is used to swap/change the ESN/SIM on the subscriber's account.

End Point https://www.vcareapi.com/vcareOssApi/SwapESN/
Field (Short Description) Value/Tag Name Format Field Example Type Notes Validation rules
VENDOR ID string Vcarecorporation Required A unique Vendor ID is associated with the MVNO/OSS partner. This is used for authorization purpose and can be obtained by contacting your account manager.
USER NAME string Vcarecorporation Required A unique User name is associated with the MVNO/OSS partner. This is used for authorization purpose and can be obtained by contacting your account manager.
PASSWORD string Vcarecorporation Required This is a random string which is generated by Vcare and is tied to the MVNO/OSS user name. This is specifically used for authentication purpose and can be obtained by contacting your account manager.
PIN string 123456789 Required This is generated by Vcare to provide an additional layer of security in the Interim API. This is used for authentication purpose and can be obtained by contacting your account manager.
REFERENCE NUMBER string 123456789 Required Auto generated unique reference number is required to be passed with each transaction.
CUSTOMER ID string 123456 Required Auto generated customer account number. This is returned in GetCustomerInfo Numeric
MDN string 1234567890 Required This is the telephone number which is attached to the subscriber's account
OLD ESN string 8901260713156280780 Conditional This is returned in the GetCustomerinfo API Can be alpha numeric. Max length = 30
OLD UICCID string 8901260713156280780 Optional Old uiccid if you have any. Otherwise you can get using DeviceInquiry API Can be alpha numeric. Max length = 25
NEW ESN string 8901260713156280780 Conditional This is the New ESN/SIM. Make sure you check the status of the ESN/SIM using the Devicelookup API to check if it is provisioned or Not provisioned and to get Model and Price of the New ESN/SIM Can be alpha numeric. Max length = 30
NEW UICCID string 8901260713156280780 Conditional Required only in case of 4G swaps Can be alpha numeric. Max length = 25
CARRIER string TMB Required This can be obtained using another API call GetCustomerInfo. This accepts Carrier abbreviation configured for a carrier in Telgoo5
CHANGE TYPE string NONELECTRONIC Required

• ELECTRONIC: If the device look up returns the status of the ESN/SIM as Not Provisioned then you need to do the change ELECTRONIC so that the same MDN which is on the account can be attached to the New ESN/SIM both at carrier and Vcare level.

• NONELECTRONIC: If the devicelookup API returns the status of the ESN/SIM as provisioned then you need to do the change NONELECTRONIC for ESN/SIM and you will also be required to change the MDN on the account as NONELECTRONIC the new MDN will be the one which is attached to the New ESN/SIM

CHANGE REASON string change_device_reason_bad Conditional This is the reason for ESN/SIM swap. Based on the reason, it will set the existing ESN/SIM status in the inventory. change_device_reason_bad = This will set the old ESN/SIM into BAD status in inventory. lost_by_customer = This will set the old ESN/SIM status as REMOVED in the inventory. courtesy_change = This will set the old ESN/SIM status as FREE in the inventory.
  • change_device_reason_bad
  • lost_by_customer
  • courtesy_change
CHANGE NOTES string The device was broken. Optional text
MODEL ID string iPhone7s Conditional This is returned in the GetMakeModel API call
STORE TYPE string Employee Conditional This is the Agent Type of the user to which the old inventory should be reassigned to for the writeoff/RMA purposes.
  • Employee
STORE ID string John Doe Conditional This is the login id of the store type to which the old inventory needs to be reassigned to.
IS ESIM SWAP string N Optional This determines the ESIM. 'Y' or 'N'
ESIM EID string N Optional This determines the ESIM EID for DISH Carrier. 'Y' or 'N'
SOURCE string API Optional Source of the order/application Expected Value:API, TABLET, IVR, WEBSITE
AGENT ID string John Doe Required This is the Telgoo5 user id.For the Agent/Employee who is sending the API request.
AGENT PASSWORD string John Doe Conditional This is the password for the Agent Id mentioned above. This is configuration level field. If you have set the permissions for the Agent Id for the requirement of the password in API transactions then you will need to pass the Agent Password in all the XML API transaction, else if you have set the permissions to password not required then you don't need to pass the Agent Password in the XML API.
Sample Request XML
<?xml version="1.0" encoding="utf-8"?>
<VCAREOSSAPI xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<CREDENTIALS>
<VENDORID>Vcarecorporation</VENDORID>
<USERNAME>Vcarecorporation</USERNAME>
<PASSWORD>Vcarecorporation</PASSWORD>
<PIN>Vcarecorporation</PIN>
<REFERENCENUMBER>11111</REFERENCENUMBER>
 </CREDENTIALS>
 <VCAREOSS>
<SWAPESN>
	 <CUSTOMERID>2115386</CUSTOMERID>
	 <MDN>12345678904</MDN>
	 <OLDESN>8901260713156294161</OLDESN>
	 <OLDUICCID></OLDUICCID>
	 <NEWESN>8901260713156294000</NEWESN>
	 <NEWUICCID></NEWUICCID>
	 <CARRIER>TMB</CARRIER>
	 <CHANGETYPE>NONELECTRONIC</CHANGETYPE>
	 <CHANGEREASON>BAD</CHANGEREASON>
	 <CHANGENOTES></CHANGENOTES>
	 <MODELID>iPhone7s</MODELID>
	 <STORETYPE>Employee</STORETYPE>
	 <STOREID>Zeeshan Ahmed</STOREID>
	 <IS_ESIM_SWAP></IS_ESIM_SWAP>
	 <ESIM_EID></ESIM_EID>
	 <AGENTID>Zeeshan Ahmed</AGENTID>
	 <AGENTPASSWORD></AGENTPASSWORD>
	<SOURCE>API</SOURCE>
 </SWAPESN>
 </VCAREOSS>
</VCAREOSSAPI>
List of status code, description and resolution.
Status Code Description How to Resolve?
00 SUCCESS SUCCESS
01 Error Received from Carrier. Please try again with valid data.
13 Password is invalid. Provide a valid Password.
16 Vendor not found. Wrong credentials. Please enter valid vendor credentials.
25 Customer ID is invalid. Provide a valid Customer ID.
41 Carrier is invalid. Please provide valid Carrier.
153 New ESN OR New UICCID is required. Please provide New ESN OR New UICCID.
170 Carrier ID is required. Please provide a Carrier ID.
225 Model ID is required. Please provide Model ID.
253 Old ESN is required. Please provide Old ESN.
255 Change Reason is required. Please provide Change Reason.
351 ESN must be greater than 8 and less than 26 characters. Please provide a valid ESN and it must be greater than 8 and less than 26 characters.
356 Agent ID cannot be blank. Please provide Agent ID as it cannot be blank.
367 MDN should be 10 digits. Please provide a valid MDN and it should be 10 digits.
368 Store Type should not be blank. Please provide Store Type as it cannot be blank.
369 Store Type not valid. Please provide a valid Store Type.
370 Store ID should not be blank. Please provide Store ID as it cannot be blank.
374 Change Type should not be blank. Please provide Change Type as it cannot be blank.
375 Change Reason is not valid. Please provide a valid Change Reason.
376 Model ID is not valid. Please provide a valid Model ID.
377 Change Type is not valid. Please provide a valid Change Type.
457 Invalid Source. Please provide a valid Source. Given value is invalid for Source.
462 UICCID should not be blank. Enter a valid UICCID. UICCID should not be blank.
486 UICCID must be greater than 8 and less than 25 characters. Provide correct UICCID which must be greater than 8 and less than 25 characters.
762 Old UICCID is invalid OR not available. Please provide a valid Old UICCID. Old UICCID value should be Invalid or Not Available.
763 Old UICCID is not match in our system. Provide another Old UICCID.
Sample Response
<?xml version="1.0" encoding="utf-8"?>
 <VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <credentials>
        <vendorId>Vcarecorporation</vendorId>
        <referenceNumber>11111</referenceNumber>
    </credentials>
     <SwapESN>
        <statusCode>00</statusCode>
        <description>SUCCESS</description>
        <errorDescription>SUCCESS</errorDescription>
    </SwapESN>
</VcareOssApi>

SUCCESS

Sample Fail Response: 1
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>01</statusCode>
	<description>FAIL</description>
	<errorDescription>Error Received from Carrier.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Error Received from Carrier.
How to Resolve?: Please try again with valid data.
Sample Fail Response: 2
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>13</statusCode>
	<description>FAIL</description>
	<errorDescription>Password is invalid.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Password is invalid.
How to Resolve?: Provide a valid Password.
Sample Fail Response: 3
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>16</statusCode>
	<description>FAIL</description>
	<errorDescription>Vendor not found. Wrong credentials.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Vendor not found. Wrong credentials.
How to Resolve?: Please enter valid vendor credentials.
Sample Fail Response: 4
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>25</statusCode>
	<description>FAIL</description>
	<errorDescription>Customer ID is invalid.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Customer ID is invalid.
How to Resolve?: Provide a valid Customer ID.
Sample Fail Response: 5
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>41</statusCode>
	<description>FAIL</description>
	<errorDescription>Carrier is invalid.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Carrier is invalid.
How to Resolve?: Please provide valid Carrier.
Sample Fail Response: 6
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>153</statusCode>
	<description>FAIL</description>
	<errorDescription>New ESN OR New UICCID is required.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: New ESN OR New UICCID is required.
How to Resolve?: Please provide New ESN OR New UICCID.
Sample Fail Response: 7
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>170</statusCode>
	<description>FAIL</description>
	<errorDescription>Carrier ID is required.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Carrier ID is required.
How to Resolve?: Please provide a Carrier ID.
Sample Fail Response: 8
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>225</statusCode>
	<description>FAIL</description>
	<errorDescription>Model ID is required.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Model ID is required.
How to Resolve?: Please provide Model ID.
Sample Fail Response: 9
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>253</statusCode>
	<description>FAIL</description>
	<errorDescription>Old ESN is required.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Old ESN is required.
How to Resolve?: Please provide Old ESN.
Sample Fail Response: 10
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>255</statusCode>
	<description>FAIL</description>
	<errorDescription>Change Reason is required.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Change Reason is required.
How to Resolve?: Please provide Change Reason.
Sample Fail Response: 11
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>351</statusCode>
	<description>FAIL</description>
	<errorDescription>ESN must be greater than 8 and less than 26 characters.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: ESN must be greater than 8 and less than 26 characters.
How to Resolve?: Please provide a valid ESN and it must be greater than 8 and less than 26 characters.
Sample Fail Response: 12
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>356</statusCode>
	<description>FAIL</description>
	<errorDescription>Agent ID cannot be blank.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Agent ID cannot be blank.
How to Resolve?: Please provide Agent ID as it cannot be blank.
Sample Fail Response: 13
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>367</statusCode>
	<description>FAIL</description>
	<errorDescription>MDN should be 10 digits.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: MDN should be 10 digits.
How to Resolve?: Please provide a valid MDN and it should be 10 digits.
Sample Fail Response: 14
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>368</statusCode>
	<description>FAIL</description>
	<errorDescription>Store Type should not be blank.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Store Type should not be blank.
How to Resolve?: Please provide Store Type as it cannot be blank.
Sample Fail Response: 15
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>369</statusCode>
	<description>FAIL</description>
	<errorDescription>Store Type not valid.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Store Type not valid.
How to Resolve?: Please provide a valid Store Type.
Sample Fail Response: 16
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>370</statusCode>
	<description>FAIL</description>
	<errorDescription>Store ID  should not be blank.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Store ID should not be blank.
How to Resolve?: Please provide Store ID as it cannot be blank.
Sample Fail Response: 17
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>374</statusCode>
	<description>FAIL</description>
	<errorDescription>Change Type  should not be blank.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Change Type should not be blank.
How to Resolve?: Please provide Change Type as it cannot be blank.
Sample Fail Response: 18
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>375</statusCode>
	<description>FAIL</description>
	<errorDescription>Change Reason is not valid.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Change Reason is not valid.
How to Resolve?: Please provide a valid Change Reason.
Sample Fail Response: 19
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>376</statusCode>
	<description>FAIL</description>
	<errorDescription>Model ID is not valid.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Model ID is not valid.
How to Resolve?: Please provide a valid Model ID.
Sample Fail Response: 20
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>377</statusCode>
	<description>FAIL</description>
	<errorDescription>Change Type is not valid.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Change Type is not valid.
How to Resolve?: Please provide a valid Change Type.
Sample Fail Response: 21
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>457</statusCode>
	<description>FAIL</description>
	<errorDescription>Invalid Source.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Invalid Source.
How to Resolve?: Please provide a valid Source. Given value is invalid for Source.
Sample Fail Response: 22
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>462</statusCode>
	<description>FAIL</description>
	<errorDescription>UICCID should not be blank.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: UICCID should not be blank.
How to Resolve?: Enter a valid UICCID. UICCID should not be blank.
Sample Fail Response: 23
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>486</statusCode>
	<description>FAIL</description>
	<errorDescription>UICCID must be greater than 8 and less than 25 characters.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: UICCID must be greater than 8 and less than 25 characters.
How to Resolve?: Provide correct UICCID which must be greater than 8 and less than 25 characters.
Sample Fail Response: 24
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>762</statusCode>
	<description>FAIL</description>
	<errorDescription>Old UICCID is invalid OR not available.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Old UICCID is invalid OR not available.
How to Resolve?: Please provide a valid Old UICCID. Old UICCID value should be Invalid or Not Available.
Sample Fail Response: 25
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<SwapESN>
	<statusCode>763</statusCode>
	<description>FAIL</description>
	<errorDescription>Old UICCID is not match in our system.</errorDescription>
</SwapESN>
</VcareOssApi>
Error Description: Old UICCID is not match in our system.
How to Resolve?: Provide another Old UICCID.