Telgoo5 APIs

GetPuk/MSL/MDN/MSID

This XML API is used to get the PUK number or MSL code for the ESN/SIM.

End Point	https://www.vcareapi.com/vcareOssApi/GetPuk/
Field (Short Description)	Value/Tag Name	Format	Field Example	Type	Notes	Validation rules
VENDOR ID		string	Vcarecorporation	Required	A unique Vendor ID is associated with the MVNO/OSS partner. This is used for authorization purpose and can be obtained by contacting your account manager.
USER NAME		string	Vcarecorporation	Required	A unique User name is associated with the MVNO/OSS partner. This is used for authorization purpose and can be obtained by contacting your account manager.
PASSWORD		string	Vcarecorporation	Required	This is a random string which is generated by Vcare and is tied to the MVNO/OSS user name. This is specifically used for authentication purpose and can be obtained by contacting your account manager.
PIN		string	123456789	Required	This is generated by Vcare to provide an additional layer of security in the Interim API. This is used for authentication purpose and can be obtained by contacting your account manager.
REFERENCE NUMBER		string	123456789	Required	Auto generated unique reference number is required to be passed with each transaction.
ESN / SIM		string	8901260713156280780	Required	This is returned in the Getcustomerinfo.	Can be alpha numeric. Max length = 30
SOURCE		string	API	Optional	Source of the order/application	Expected Value:API, TABLET, IVR, WEBSITE
AGENTID		string	John Doe	Required	This is the Telgoo5 user id.For the Agent/Employee who is sending the API request.
AGENTPASSWORD		string	John Doe	Conditional	This is the password for the Agent Id mentioned above. This is configuration level field. If you have set the permissions for the Agent Id for the requirement of the password in API transactions then you will need to pass the Agent Password in all the XML API transaction, else if you have set the permissions to password not required then you don’t need to pass the Agent Password in the XML API.

Sample Request XML

<?xml version="1.0" encoding="utf-8"?>
<VCAREOSSAPI xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<CREDENTIALS>
<VENDORID>Vcarecorporation</VENDORID>
<USERNAME>Vcarecorporation</USERNAME>
<PASSWORD>Vcarecorporation</PASSWORD>
<PIN>Vcarecorporation</PIN>
<REFERENCENUMBER>11111</REFERENCENUMBER>
 </CREDENTIALS>
<VCAREOSS>
<GETPUK>
	<ESN>8901260713156280780</ESN>
	<AGENTID>Zeeshan Ahmed</AGENTID>
	<AGENTPASSWORD></AGENTPASSWORD>
	<SOURCE>API</SOURCE>
</GETPUK>
</VCAREOSS>
</VCAREOSSAPI>

List of status code, description and resolution.
Status Code	Description	How to Resolve?
00	SUCCESS	SUCCESS
13	Password is invalid.	Provide a valid Password.
16	Vendor not found. Wrong credentials.	Please enter valid vendor credentials.
28	ESN Invalid.	Provide a valid ESN.
55	Invalid agent login.	Please provide valid agent login.
194	ESN should not be blank.	Please provide ESN. ESN cannot be left blank.
351	ESN must be greater than 8 and less than 26 characters.	Please provide a valid ESN and it must be greater than 8 and less than 26 characters.
356	Agent ID cannot be blank.	Please provide Agent ID as it cannot be blank.
390	Currently given agent ID status is inactive in system.	Please provide active agent ID.
457	Invalid Source.	Please provide a valid Source. Given value is invalid for Source.

Sample Response

<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <credentials>
        <vendorId></vendorId>
        <referenceNumber></referenceNumber>
    </credentials>
    <GetPuk>
		<statusCode>00</statusCode>
		<description>SUCCESS</description>
		<errorDescription>SUCCESS</errorDescription>
		<esn></esn>
		<msl></msl>
		<msid></msid>
		<mdn></mdn>
    </GetPuk>
</VcareOssApi>

SUCCESS

Sample Fail Response: 1

<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<GetPuk>
	<statusCode>13</statusCode>
	<description>FAIL</description>
	<errorDescription>Password is invalid.</errorDescription>
</GetPuk>
</VcareOssApi>

Error Description: Password is invalid.

How to Resolve?: Provide a valid Password.

Sample Fail Response: 2

<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<GetPuk>
	<statusCode>16</statusCode>
	<description>FAIL</description>
	<errorDescription>Vendor not found. Wrong credentials.</errorDescription>
</GetPuk>
</VcareOssApi>

Error Description: Vendor not found. Wrong credentials.

How to Resolve?: Please enter valid vendor credentials.

Sample Fail Response: 3

<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<GetPuk>
	<statusCode>28</statusCode>
	<description>FAIL</description>
	<errorDescription>ESN Invalid.</errorDescription>
</GetPuk>
</VcareOssApi>

Error Description: ESN Invalid.

How to Resolve?: Provide a valid ESN.

Sample Fail Response: 4

<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<GetPuk>
	<statusCode>55</statusCode>
	<description>FAIL</description>
	<errorDescription>Invalid agent login.</errorDescription>
</GetPuk>
</VcareOssApi>

Error Description: Invalid agent login.

How to Resolve?: Please provide valid agent login.

Sample Fail Response: 5

<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<GetPuk>
	<statusCode>194</statusCode>
	<description>FAIL</description>
	<errorDescription>ESN should not be blank.</errorDescription>
</GetPuk>
</VcareOssApi>

Error Description: ESN should not be blank.

How to Resolve?: Please provide ESN. ESN cannot be left blank.

Sample Fail Response: 6

<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<GetPuk>
	<statusCode>351</statusCode>
	<description>FAIL</description>
	<errorDescription>ESN must be greater than 8 and less than 26 characters.</errorDescription>
</GetPuk>
</VcareOssApi>

Error Description: ESN must be greater than 8 and less than 26 characters.

How to Resolve?: Please provide a valid ESN and it must be greater than 8 and less than 26 characters.

Sample Fail Response: 7

<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<GetPuk>
	<statusCode>356</statusCode>
	<description>FAIL</description>
	<errorDescription>Agent ID cannot be blank.</errorDescription>
</GetPuk>
</VcareOssApi>

Error Description: Agent ID cannot be blank.

How to Resolve?: Please provide Agent ID as it cannot be blank.

Sample Fail Response: 8

<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<GetPuk>
	<statusCode>390</statusCode>
	<description>FAIL</description>
	<errorDescription>Currently given agent ID status is inactive in system.</errorDescription>
</GetPuk>
</VcareOssApi>

Error Description: Currently given agent ID status is inactive in system.

How to Resolve?: Please provide active agent ID.

Sample Fail Response: 9

<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<GetPuk>
	<statusCode>457</statusCode>
	<description>FAIL</description>
	<errorDescription>Invalid Source.</errorDescription>
</GetPuk>
</VcareOssApi>

Error Description: Invalid Source.

How to Resolve?: Please provide a valid Source. Given value is invalid for Source.

All the status codes are listed under the status code sections. Please click here to go to the status code.