ChangePlanWithPayment

This XML API is used to change the plan on the existing subscriber's account

End Point https://www.vcareapi.com/vcareOssApi/ChangePlanWithPayment/
Field (Short Description) Value/Tag Name Format Field Example Type Notes Validation rules
VENDOR ID string Vcarecorporation Required A unique Vendor ID is associated with the MVNO/OSS partner. This is used for authorization purpose and can be obtained by contacting your account manager.
USER NAME string Vcarecorporation Required A unique User name is associated with the MVNO/OSS partner. This is used for authorization purpose and can be obtained by contacting your account manager.
PASSWORD string Vcarecorporation Required This is a random string which is generated by Vcare and is tied to the MVNO/OSS user name. This is specifically used for authentication purpose and can be obtained by contacting your account manager.
PIN string 123456789 Required This is generated by Vcare to provide an additional layer of security in the Interim API. This is used for authentication purpose and can be obtained by contacting your account manager.
REFERENCE NUMBER string 123456789 Required Auto generated unique reference number is required to be passed with each transaction.
CUSTOMERID Numebric 123456 Required Auto generated customer account number. This is returned in GetCustomerInfo
PLANID Numebric 1315 Conditional if change plan payment type is other then change_plan_pin then planid required. This is returned in getplanlist API. This is the plan id to which you want to change the customer's plan Plan Code or Plan ID either of them is required. Priority PlanID
PLAN CODE Numebric 123 Conditional This is Plan Code returned in another API response called "GetPlanService". This is returned in api response tag = plan_code , when in request TYPE=NONLIFELINE. Plan Code or Plan ID either of them is required. Priority PlanID
CHANGETYPE string IMMEDIATE Required IMMEDIATE = This will change the plan instantly. ONEXPIRY = This will change the plan when the existing service plan expires. IMMEDIATE or ONEXPIRY
CHANGE PLAN PAYMENT TYPE string change_plan_cc Required
  • change_plan_payment_skip : Use this tag for change plan without taking payment.
  • change_plan_cash : Use this tag for change plan with cash payment.
  • change_plan_money_order : Use this tag for change plan with Money Order.
  • change_plan_money_gram : Use this tag for change plan with MoneyGram.
  • change_plan_pos : Use this tag for change plan with POS.
  • change_plan_wallet : Use this tag for change plan with Wallet, Amount will be deducted from customer wallet.
  • change_plan_mywallet : Use this tag for change plan with myWallet, Amount will be deducted from Dealer wallet.
  • change_plan_cc : Use this tag for change plan with Credit Card, Amount will be deducted from Credit Card.
  • change_plan_pin : Use this tag for change plan with PIN.
 Should be
  • change_plan_payment_skip
  • change_plan_cash
  • change_plan_money_order
  • change_plan_money_gram
  • change_plan_pos
  • change_plan_wallet
  • change_plan_mywallet
  • change_plan_cc
  • change_plan_pin
TAX REQUIRED string Y Required This defines whether the TOTALPAYMENT is inclusive of taxes or not. Y will indicate that system needs to charge tax. Telgoo5 will calculate the tax amount on top of the TOTALPAYMENT value passed. N will indicate that either MVNO would not like to charge tax or TOTALPAYMENT includes tax. MVNO can use another API called GetTaxDetails to get the Tax amount. Y or N
KEEP ORIGINAL EXPIRY Char Y Optional Must be Y/N If IMMEDIATE then Value is Optional else not applicable
PRORATED PLAN PRICE Char Y Optional Must be Y/N If IMMEDIATE then Value is Optional else not applicable
PLAN AMOUNT Numebric 30 Conditional if change plan payment type is other then change_plan_pin then planamount required. This is the amount that will be charged to the debit/credit card
CARD TYPE string VISA Conditional This is the type of the credit/debit card. VISA, MASTER, DISCOVER, AMEX
CARD NUMBER Numeric 4111111111111110 Conditional This is the credit/debit card number. Max=16 digits
CVV NUMBER Numebric 234 Conditional This is the CVV number of the card. Max=4 digits
EXPIRATION MONTH Numeric 11 Conditional This is the expiration month of the credit/debit card. Max. digits=2
EXPIRATION YEAR Numeric 2018 Conditional This is the expiration year of the credit/debit. Exactly 4 digits.
NAME ON CARD string John Doe Conditional This is the name on the credit/debit.  
BILLING STATE string CA Conditional This is the state of the registered billing address in the bank account to which the card is associated. State should be standard abbreviated form.
BILLING ADDRESS1 string 123 Main st Conditional This is the Billing address line 1 for the associated bank account. Should allow only letters, numbers, space and: hyphen ; forward slash Max length for the fields - 50 symbols. Cannot contain phrases "PO Box" or "P.O. Box".
BILLING ADDRESS2 string Apt 1 Optional This is the Billing address line 2 for the associated bank account. Should allow only letters, numbers, space and: hyphen ; forward slash Max length for the fields - 50 symbols. Cannot contain phrases "PO Box" or "P.O. Box".
BILLING CITY string San Jose Conditional This is the Billing address City for the associated bank account. Should allow only letters, hyphen and space.
BILLING ZIPCODE Numebric 90001 Conditional This is the Billing address Zip Code for the associated bank account. Should not allow letters and special characters, only numbers.Should be exactly 5 digits.
SAVE CARD DETAILS string Y Required Do you want to save card details? Y or N
PIN NUMBER Numeric 12365478965412300 Conditional if change plan payment type is change_plan_pin then pinnumber required. Telgoo5 generated PIN number. MIN =8, MAX=25 digits
AGENTID string John Doe Required This is the Telgoo5 user id.For the Agent/Employee who is sending the API request.
AGENTPASSWORD string John Doe Conditional This is the password for the Agent Id mentioned above. This is configuration level field. If you have set the permissions for the Agent Id for the requirement of the password in API transactions then you will need to pass the Agent Password in all the XML API transaction, else if you have set the permissions to password not required then you don't need to pass the Agent Password in the XML API.
SOURCE string API Optional Source of the order/application Expected Value:API, TABLET, IVR, WEBSITE, POS, CUSTOMERPORTAL
Sample Request XML
<?xml version="1.0" encoding="utf-8"?>
<VCAREOSSAPI xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<CREDENTIALS>
	<VENDORID></VENDORID>
	<USERNAME></USERNAME>
	<PASSWORD></PASSWORD>
	<PIN></PIN>
	<REFERENCENUMBER></REFERENCENUMBER>
</CREDENTIALS>
<VCAREOSS>
<CHANGEPLANWITHPAYMENT>
	<CUSTOMERID></CUSTOMERID>
	<PLANID></PLANID>
	<PLANCODE></PLANCODE>
	<CHANGETYPE></CHANGETYPE>
	<CHANGEPLANPAYMENTTYPE></CHANGEPLANPAYMENTTYPE>
	<TAXREQUIRED></TAXREQUIRED>
	<KEEPORIGINALEXPIRY></KEEPORIGINALEXPIRY>
	<PRORATEDPLANPRICE></PRORATEDPLANPRICE>
	<AMOUNT></AMOUNT>
	<CARDTYPE></CARDTYPE>
	<CARDNUMBER></CARDNUMBER>
	<CARDCODE></CARDCODE>
	<EXPIRATION_MONTH></EXPIRATION_MONTH>
	<EXPIRATION_YEAR></EXPIRATION_YEAR>
	<NAMEONCARD></NAMEONCARD>
	<BILLINGSTATE></BILLINGSTATE>
	<BILLINGADDRESS></BILLINGADDRESS>
	<BILLINGADDRESS2></BILLINGADDRESS2>
	<BILLINGCITY></BILLINGCITY>
	<BILLINGZIPCODE></BILLINGZIPCODE>
	<SAVECARDDETAILS></SAVECARDDETAILS>
	<PINNUMBER></PINNUMBER>
	<AGENTID></AGENTID>
	<AGENTPASSWORD></AGENTPASSWORD>
	<SOURCE></SOURCE>
</CHANGEPLANWITHPAYMENT>
</VCAREOSS>
</VCAREOSSAPI>
List of status code, description and resolution.
Status Code Description How to Resolve?
00 SUCCESS SUCCESS
01 Error Received from Carrier. Please try again with valid data.
13 Password is invalid. Provide a valid Password.
15 Zip code is invalid. Please enter valid zip code.
16 Vendor not found. Wrong credentials. Please enter valid vendor credentials.
21 Invalid State. Provide a valid State
22 Plan not found. Provide a valid plan available in system
25 Customer ID is invalid. Provide a valid Customer ID.
72 Invalid City. Please provide valid City.
102 Card type is required. Card Type can not be blank. You should enter a valid Card Type.
104 Credit Card Number is not valid. Please provide a valid Credit Card.
105 Expiry Month is required. Expiry month cannot be blank. You should enter a valid expire month.
107 Expiry Year is required. Expire year cannot be blank. You should enter a valid expire year.
110 Card Name is required. Card name cannot be blank. You should enter a valid Card name.
111 Name on Card is invalid. Please provide a valid Name on Card.
113 Zip Code is required. Zip code cannot be blank. You should enter a valid Zip code.
116 City is required. City cannot be blank. You should enter a valid City.
118 State is required. State cannot be blank. You should enter a valid State.
120 Billing Address is required. Billing address cannot be blank. You should enter a valid billing address.
168 Invalid Amount. Please provide a valid Amount.
173 Total payment not matched with Plan amount. Please try again as total payment not matched with Plan amount.
179 Amount should not be blank OR zero. Please provide amount. Amount cannot be left blank OR zero.
203 Invalid PlanID. Provide a valid PlanID.
215 Invalid Card Details. Please provide a valid Card Details.
220 Card code is required. Please provide Card code.
226 Customer ID is required. Please provide Customer ID.
321 Customer not found. Customer is not found.
356 Agent ID cannot be blank. Please provide Agent ID as it cannot be blank.
374 Change Type should not be blank. Please provide Change Type as it cannot be blank.
377 Change Type is not valid. Please provide a valid Change Type.
403 Plan ID is not LIVE. This plan id is not live in system.
404 Plan ID should be of same State. Plan id should be of same state
405 Customer Account Type not matched. Customer Account Type is different and not matched.
431 Wallet balance is low. Wallet balance is low.
436 PIN Number should not be blank. PIN number can not be blank. You should enter a valid PIN number.
437 Invalid PIN Number. Invalid PIN Number. You should enter a valid PIN number.
457 Invalid Source. Please provide a valid Source. Given value is invalid for Source.
589 Tribal customer plan could not be changed from tribal to non tribal. Tribal customer plan could not be changed from tribal to non tribal.
590 Tribal customer plan could not be changed from non tribal to tribal. Tribal customer plan could not be changed from non tribal to tribal.
662 Keep original expiry should be Y OR N. Provide correct Keep original expiry. Keep original expiry should be Y or N.
663 Prorated plan price should be Y OR N. Provide correct Prorated plan price. Prorated plan price should be Y or N.
694 Change plan payment type should not be blank. Change plan payment type can not be blank. You should enter a valid Change plan payment type.
695 Change plan payment type is invalid. Please provide a valid change plan payment type. Given value is invalid for change plan payment type.
701 PIN Number should be greater than 8 and less than 25 digits. Enter a correct PIN Number. PIN Number should be greater than 8 and less than 25 digits.
Sample Response
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
    <credentials>
        <vendorId>Vcarecorporation</vendorId>
        <referenceNumber>111111111</referenceNumber>
    </credentials>
    <ChangePlanWithPayment>
		<statusCode>00</statusCode>
		<description>SUCCESS</description>
		<errorDescription>SUCCESS</errorDescription>
		<invoice_no></invoice_no> 
		<transaction_id></transaction_id> 
    <ChangePlanWithPayment>
</VcareOssApi>
SUCCESS
Sample Fail Response: 1
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>01</statusCode>
	<description>FAIL</description>
	<errorDescription>Error Received from Carrier.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Error Received from Carrier.
How to Resolve?: Please try again with valid data.
Sample Fail Response: 2
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>13</statusCode>
	<description>FAIL</description>
	<errorDescription>Password is invalid.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Password is invalid.
How to Resolve?: Provide a valid Password.
Sample Fail Response: 3
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>15</statusCode>
	<description>FAIL</description>
	<errorDescription>Zip code is invalid.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Zip code is invalid.
How to Resolve?: Please enter valid zip code.
Sample Fail Response: 4
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>16</statusCode>
	<description>FAIL</description>
	<errorDescription>Vendor not found. Wrong credentials.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Vendor not found. Wrong credentials.
How to Resolve?: Please enter valid vendor credentials.
Sample Fail Response: 5
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>21</statusCode>
	<description>FAIL</description>
	<errorDescription>Invalid State.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Invalid State.
How to Resolve?: Provide a valid State
Sample Fail Response: 6
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>22</statusCode>
	<description>FAIL</description>
	<errorDescription>Plan not found.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Plan not found.
How to Resolve?: Provide a valid plan available in system
Sample Fail Response: 7
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>25</statusCode>
	<description>FAIL</description>
	<errorDescription>Customer ID is invalid.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Customer ID is invalid.
How to Resolve?: Provide a valid Customer ID.
Sample Fail Response: 8
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>72</statusCode>
	<description>FAIL</description>
	<errorDescription>Invalid City.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Invalid City.
How to Resolve?: Please provide valid City.
Sample Fail Response: 9
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>102</statusCode>
	<description>FAIL</description>
	<errorDescription>Card type is required.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Card type is required.
How to Resolve?: Card Type can not be blank. You should enter a valid Card Type.
Sample Fail Response: 10
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>104</statusCode>
	<description>FAIL</description>
	<errorDescription>Credit Card Number is not valid.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Credit Card Number is not valid.
How to Resolve?: Please provide a valid Credit Card.
Sample Fail Response: 11
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>105</statusCode>
	<description>FAIL</description>
	<errorDescription>Expiry Month is required.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Expiry Month is required.
How to Resolve?: Expiry month cannot be blank. You should enter a valid expire month.
Sample Fail Response: 12
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>107</statusCode>
	<description>FAIL</description>
	<errorDescription>Expiry Year is required.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Expiry Year is required.
How to Resolve?: Expire year cannot be blank. You should enter a valid expire year.
Sample Fail Response: 13
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>110</statusCode>
	<description>FAIL</description>
	<errorDescription>Card Name is required.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Card Name is required.
How to Resolve?: Card name cannot be blank. You should enter a valid Card name.
Sample Fail Response: 14
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>111</statusCode>
	<description>FAIL</description>
	<errorDescription>Name on Card is invalid.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Name on Card is invalid.
How to Resolve?: Please provide a valid Name on Card.
Sample Fail Response: 15
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>113</statusCode>
	<description>FAIL</description>
	<errorDescription>Zip Code is required.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Zip Code is required.
How to Resolve?: Zip code cannot be blank. You should enter a valid Zip code.
Sample Fail Response: 16
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>116</statusCode>
	<description>FAIL</description>
	<errorDescription>City is required.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: City is required.
How to Resolve?: City cannot be blank. You should enter a valid City.
Sample Fail Response: 17
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>118</statusCode>
	<description>FAIL</description>
	<errorDescription>State is required.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: State is required.
How to Resolve?: State cannot be blank. You should enter a valid State.
Sample Fail Response: 18
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>120</statusCode>
	<description>FAIL</description>
	<errorDescription>Billing Address is required.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Billing Address is required.
How to Resolve?: Billing address cannot be blank. You should enter a valid billing address.
Sample Fail Response: 19
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>168</statusCode>
	<description>FAIL</description>
	<errorDescription>Invalid Amount.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Invalid Amount.
How to Resolve?: Please provide a valid Amount.
Sample Fail Response: 20
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>173</statusCode>
	<description>FAIL</description>
	<errorDescription>Total payment not matched with Plan amount.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Total payment not matched with Plan amount.
How to Resolve?: Please try again as total payment not matched with Plan amount.
Sample Fail Response: 21
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>179</statusCode>
	<description>FAIL</description>
	<errorDescription>Amount should not be blank OR zero.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Amount should not be blank OR zero.
How to Resolve?: Please provide amount. Amount cannot be left blank OR zero.
Sample Fail Response: 22
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>203</statusCode>
	<description>FAIL</description>
	<errorDescription>Invalid PlanID.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Invalid PlanID.
How to Resolve?: Provide a valid PlanID.
Sample Fail Response: 23
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>215</statusCode>
	<description>FAIL</description>
	<errorDescription>Invalid Card Details.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Invalid Card Details.
How to Resolve?: Please provide a valid Card Details.
Sample Fail Response: 24
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>220</statusCode>
	<description>FAIL</description>
	<errorDescription>Card code is required.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Card code is required.
How to Resolve?: Please provide Card code.
Sample Fail Response: 25
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>226</statusCode>
	<description>FAIL</description>
	<errorDescription>Customer ID is required.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Customer ID is required.
How to Resolve?: Please provide Customer ID.
Sample Fail Response: 26
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>321</statusCode>
	<description>FAIL</description>
	<errorDescription>Customer not found.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Customer not found.
How to Resolve?: Customer is not found.
Sample Fail Response: 27
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>356</statusCode>
	<description>FAIL</description>
	<errorDescription>Agent ID cannot be blank.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Agent ID cannot be blank.
How to Resolve?: Please provide Agent ID as it cannot be blank.
Sample Fail Response: 28
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>374</statusCode>
	<description>FAIL</description>
	<errorDescription>Change Type  should not be blank.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Change Type should not be blank.
How to Resolve?: Please provide Change Type as it cannot be blank.
Sample Fail Response: 29
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>377</statusCode>
	<description>FAIL</description>
	<errorDescription>Change Type is not valid.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Change Type is not valid.
How to Resolve?: Please provide a valid Change Type.
Sample Fail Response: 30
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>403</statusCode>
	<description>FAIL</description>
	<errorDescription>Plan ID is not LIVE.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Plan ID is not LIVE.
How to Resolve?: This plan id is not live in system.
Sample Fail Response: 31
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>404</statusCode>
	<description>FAIL</description>
	<errorDescription>Plan ID should be of same State.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Plan ID should be of same State.
How to Resolve?: Plan id should be of same state
Sample Fail Response: 32
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>405</statusCode>
	<description>FAIL</description>
	<errorDescription>Customer Account Type not matched.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Customer Account Type not matched.
How to Resolve?: Customer Account Type is different and not matched.
Sample Fail Response: 33
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>431</statusCode>
	<description>FAIL</description>
	<errorDescription>Wallet balance is low.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Wallet balance is low.
How to Resolve?: Wallet balance is low.
Sample Fail Response: 34
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>436</statusCode>
	<description>FAIL</description>
	<errorDescription>PIN Number should not be blank.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: PIN Number should not be blank.
How to Resolve?: PIN number can not be blank. You should enter a valid PIN number.
Sample Fail Response: 35
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>437</statusCode>
	<description>FAIL</description>
	<errorDescription>Invalid PIN Number.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Invalid PIN Number.
How to Resolve?: Invalid PIN Number. You should enter a valid PIN number.
Sample Fail Response: 36
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>457</statusCode>
	<description>FAIL</description>
	<errorDescription>Invalid Source.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Invalid Source.
How to Resolve?: Please provide a valid Source. Given value is invalid for Source.
Sample Fail Response: 37
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>589</statusCode>
	<description>FAIL</description>
	<errorDescription>Tribal customer plan could not be changed from tribal to non tribal.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Tribal customer plan could not be changed from tribal to non tribal.
How to Resolve?: Tribal customer plan could not be changed from tribal to non tribal.
Sample Fail Response: 38
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>590</statusCode>
	<description>FAIL</description>
	<errorDescription>Tribal customer plan could not be changed from non tribal to tribal.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Tribal customer plan could not be changed from non tribal to tribal.
How to Resolve?: Tribal customer plan could not be changed from non tribal to tribal.
Sample Fail Response: 39
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>662</statusCode>
	<description>FAIL</description>
	<errorDescription>Keep original expiry should be Y OR N.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Keep original expiry should be Y OR N.
How to Resolve?: Provide correct Keep original expiry. Keep original expiry should be Y or N.
Sample Fail Response: 40
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>663</statusCode>
	<description>FAIL</description>
	<errorDescription>Prorated plan price should be Y OR N.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Prorated plan price should be Y OR N.
How to Resolve?: Provide correct Prorated plan price. Prorated plan price should be Y or N.
Sample Fail Response: 41
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>694</statusCode>
	<description>FAIL</description>
	<errorDescription>Change plan payment type should not be blank.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Change plan payment type should not be blank.
How to Resolve?: Change plan payment type can not be blank. You should enter a valid Change plan payment type.
Sample Fail Response: 42
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>695</statusCode>
	<description>FAIL</description>
	<errorDescription>Change plan payment type is invalid.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: Change plan payment type is invalid.
How to Resolve?: Please provide a valid change plan payment type. Given value is invalid for change plan payment type.
Sample Fail Response: 43
<?xml version="1.0" encoding="utf-8"?>
<VcareOssApi xmlns="http://www.oss.vcarecorporation.com/oss" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<credentials>
	<vendorId>Vcarecorporation</vendorId>
	<referenceNumber>11111</referenceNumber>
</credentials>
<ChangePlanWithPayment>
	<statusCode>701</statusCode>
	<description>FAIL</description>
	<errorDescription>PIN Number should be greater  than 8 and less than 25 digits.</errorDescription>
</ChangePlanWithPayment>
</VcareOssApi>
Error Description: PIN Number should be greater than 8 and less than 25 digits.
How to Resolve?: Enter a correct PIN Number. PIN Number should be greater than 8 and less than 25 digits.

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